Shipping Policy

Please allow 5-10 Business Days to process your order before shipping. All original paintings are carefully packaged and shipped via insured carrier to ensure they arrive safely.

Shipping Costs

Shipping costs are calculated at checkout based on the size of the artwork and your destination.

Delivery Times

Domestic orders typically arrive within 5-10 business days once shipped. International shipping times vary by location.

Tracking

You will receive tracking information via email once your order has shipped so you can monitor its progress.

Packaging

Each painting is packaged with protective materials to prevent damage during transit.

Where is My Package?

I understand how important it is to receive your order on time! If your delivery date has passed and you haven't received your package, follow these steps to resolve the issue quickly.

PLEASE Note: Once your order has been shipped, we have limited control over the delivery process. However, providing the right information to the shipping carrier can help resolve the issue faster.

1. Check Your Tracking Information

Visit your order confirmation email and locate the tracking number.
Click the tracking link to see the latest updates on your shipment.
If there haven’t been any recent updates, proceed to the next step.

2. Contact the Shipping Carrier

Go to the shipping carrier’s website (UPS, FedEx, USPS, or DHL).
Use your tracking number to file a “Lost Package” or “Delivery Issue” report.
Follow their instructions to submit any required details about your package.

3. Allow Time for Investigation